Ilaya Teejay

Understanding scope creep and how to avoid it

Monday, December 16, 2024

Have you ever worked on a project that seemed to grow out of control, even though you didn’t plan for it?

You start with a clear goal in mind, but little by little, changes keep piling up until you’re wondering how you ended up so far from the original plan. That’s a classic case of scope creep.

In this article, we’ll explore what scope creep is, why it happens, and how you can avoid letting it sabotage your project.

Whether you’re managing a team or handling a project on your own, understanding scope creep and how to control it could save you time, money, and a lot of stress.

What Is scope creep?

Scope creep happens when a project starts to grow beyond what was originally planned.

For example, you’re designing a website for a small business. The plan is for a homepage, an about page, and a contact page. Then, the client asks for a blog, a photo gallery, and an online store.

Each new request sounds small, but when you add them all together, the project becomes much bigger than what you agreed on at the start. This is scope creep.

Scope creep vs. Scope evolution

Not every change to a project is bad. Sometimes, changes are necessary or even improve the outcome. This is called scope evolution, when changes are planned and agreed upon.

Scope creep, however, happens when changes aren’t carefully thought through or approved.

Disadvantages of Scope Creep

1. Extra costs

More work means more money, but often there’s no extra budget. So, you end up paying for those extra hours or features that weren’t planned for.

2. Lost time

Scope creep causes delays. The more changes there are, the longer the project takes. What was supposed to be finished in two months could now take three or more.

3. Frustration

When expectations keep changing, it’s hard to stay motivated. Your team might feel overwhelmed trying to keep up with new requests, which can lead to a drop in productivity and morale.

Example:

The "Big Dig" project in Boston started as a plan to rebuild the city’s highway system. But due to scope creep, the project grew so big that costs went from $2.8 billion to over $8.08  billion.

Causes of scope creep

Scope creep usually happens when:

1. The project isn’t well defined

If everyone isn’t clear about the goals, deliverables, and project scope from the start, it’s easy for the project to have extra requests..

2. Poor communication

When the team and clients aren’t in regular contact/ communication, misunderstandings happen, and changes get made without the proper discussion.

3. Stakeholder interference

Sometimes, clients or team members keep adding new ideas without thinking about how they will affect the project.

4. No change control process

Without a clear process for reviewing and approving changes, even small requests can cause a big shift in the project.

How to avoid scope creep

Here’s how to keep your project on track:

A. Planning stage

  • Clearly define goals, deliverables, and timelines.
  • Use detailed contracts that outline the scope and specify how changes will be handled.

B. Execution stage

  • Use project management tools like Fullgap to track tasks and monitor changes.
  • Implement a change control process: If someone wants to change the project, there should be a process to evaluate whether it’s needed, what impact it will have, and how to manage it.
Related: How to negotiate like a pro

C. Monitoring and review

  • Hold regular check-ins with clients to ensure everyone is on the same page..
  • Create accountability checkpoints to see potential issues early so they can be resolved.

What to do if scope creep happens anyway

Sometimes, despite your best efforts, scope creep still sneaks in. Here’s what you can do:

  • Assess the changes: Are they necessary, or can they wait?
  • Communicate with client/ stakeholders: Set realistic expectations for how the changes affect the timeline and budget.
  • Prioritize tasks: Focus on the original deliverables first.

Can you avoid all scope creep?

Not always. Sometimes, unexpected changes are just part of the process. But it’s important to balance flexibility with control. If changes are adding real value, they can improve the project. If they’re just distractions, it’s better to say no.

Conclusion

Scope creep can be a headache, but it’s manageable. By setting clear boundaries, staying organized, and communicating regularly, you can keep your projects on track.

Contracts are a critical resource for avoiding scope creep. Create one for free on Fullgap today.

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Ilaya Teejay
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